Privacy Policy

This Privacy Policy describes how Touchwaves B.V. (“Touchwaves”, “we”, “us”, or “our”) collects, uses, and safeguards your personal information when you visit or interact with our website www.touchwaves.io.

By accessing our website, you consent to the collection and use of information in accordance with this policy.

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1. What Information Do We Collect?

We collect both personal and non-personal information, which may include:

• Name, email address, and contact details (when submitted via contact forms or sign-ups)

• IP address and geolocation (collected automatically)

• Technical data such as browser type, operating system, and session behavior

• Analytics and site usage data

• Any information you provide voluntarily through email or other direct interactions

We do not knowingly collect sensitive data such as health information, unless explicitly submitted with consent.

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2. How Do We Collect Information?

We collect personal information when you:

• Fill in a contact or inquiry form

• Sign up to receive updates or newsletters

• Interact with our website or digital tools that use cookies or tracking

• Communicate with us directly via email or other channels

Data may also be collected automatically using cookies, analytics tools (e.g. Google Analytics), and server logs.

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3. Why Do We Collect Personal Information?

We collect this information to:

• Respond to inquiries and offer customer support

• Send relevant updates and company information

• Analyze traffic and improve the performance of our website

• Improve our technology, services, and user experience

• Comply with applicable laws and regulations

 

4. How Do We Store and Share Your Information?

Your data is securely stored on systems protected by encryption and firewalls. Some data may be stored or processed through trusted third-party services such as analytics providers or cloud-based hosting platforms.

We do not sell or share your personal information for commercial purposes. Information may only be disclosed to law enforcement or public authorities if legally required.

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5. How Do We Communicate With You?

We may use your contact information to:

• Respond to your messages

• Send important updates about our services or company

• Share marketing or informational emails (with your prior consent)

You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

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6. Cookies and Tracking Tools

We use cookies and tracking tools such as:

• Google Analytics (to understand user behavior and traffic patterns)

• Functional cookies for user session management

• Performance cookies to improve website features

These tools may collect non-personal data about your visit. You can modify your browser settings to manage or block cookies.

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7. Withdrawing Consent

You may request to access, amend, or delete your personal data at any time. To do so, please contact us at:

📧 hello@touchwaves.io
📬 Touchwaves B.V., High Tech Campus 31, 5656 AE Eindhoven, The Netherlands

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8. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect upon posting on this page. If significant changes are made, we will notify you via our website or email.

We encourage you to check this page regularly to stay informed about how we protect your information.

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9. Questions & Contact

If you have questions or concerns about our privacy practices, or would like to exercise your data rights, please contact us at:

hello@touchwaves.io
Touchwaves B.V.
High Tech Campus 31
5656 AE Eindhoven
The Netherlands